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PRIVACY POLICY

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Torbeck's Auto Repair uses and protects any information that you give Torbeck's Auto Repair when you use this website. Torbeck's Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Torbeck's Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/29/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us


  • -Rita P.

    I've been going to Dan's shop for years now and there's no one I trust more than Dan. Great service, great people. Dan's the man for your car care.


  • -Mark R.

    Fast, great service. Clean garage and very friendly. Highly recommend them.


  • -Bryan T.

    Thanks Dan for your help! You guys did an awesome job, appreciate it.


  • -Mario P.

    Outstanding. I haven't been here for 20 years, and Dan still remembers me, where I worked, and what I drove. When I showed up to get my car worked on, he was just leaving to take another customer home, himself. Customer service is number one here, the way it should be. Service quality is as excellent, all ASE certified, and will stand behind their work.


  • -Laurie J.

    Fabulous customer service, great value. Will definitely be my new go to place. Thank you Dan and Amanda for taking care of the details and making it easy.


  • -Michelle C.

    So very friendly and do a great job.


  • -John P.

    Great service, friendly staff, even loaner cars if you need one.


  • -Stuart H.

    My car had flat tire and after calling "tire repair" specialists and being told NO. I called Torbeck's and the owner told me YES. Dan Torbeck came to my house, changed the tire and took the flat back to his shop for repair. First class gentleman and first class service. Thank you, Dan.


  • -Madeline M.

    It is an absolute pleasure doing business with Dan. He does outstanding work on your automobile to keep it running and performing well. Dan is always fair, honest, and reasonable. He only recommends work that truly needs to be done. Dan is also a tremendous person and a great friend. I highly recommend Torbeck's Auto for all of your car care needs.


  • -Ayesha B.

    Dan does an amazing job with my car each time I visit him. His business and staff have excellent customer service skills and they're all just very nice, professional and amazing people. Wouldn't trust my car with anyone else

Call us for service: 513-761-1444

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
Mitchell1
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  • Car Care Aware