Google My Business ColorYelpFacebook

CODE OF ETHICS

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us


  • -Rita P.

    I've been going to Dan's shop for years now and there's no one I trust more than Dan. Great service, great people. Dan's the man for your car care.


  • -Mark R.

    Fast, great service. Clean garage and very friendly. Highly recommend them.


  • -Bryan T.

    Thanks Dan for your help! You guys did an awesome job, appreciate it.


  • -Mario P.

    Outstanding. I haven't been here for 20 years, and Dan still remembers me, where I worked, and what I drove. When I showed up to get my car worked on, he was just leaving to take another customer home, himself. Customer service is number one here, the way it should be. Service quality is as excellent, all ASE certified, and will stand behind their work.


  • -Laurie J.

    Fabulous customer service, great value. Will definitely be my new go to place. Thank you Dan and Amanda for taking care of the details and making it easy.


  • -Michelle C.

    So very friendly and do a great job.


  • -John P.

    Great service, friendly staff, even loaner cars if you need one.


  • -Stuart H.

    My car had flat tire and after calling "tire repair" specialists and being told NO. I called Torbeck's and the owner told me YES. Dan Torbeck came to my house, changed the tire and took the flat back to his shop for repair. First class gentleman and first class service. Thank you, Dan.


  • -Madeline M.

    It is an absolute pleasure doing business with Dan. He does outstanding work on your automobile to keep it running and performing well. Dan is always fair, honest, and reasonable. He only recommends work that truly needs to be done. Dan is also a tremendous person and a great friend. I highly recommend Torbeck's Auto for all of your car care needs.


  • -Ayesha B.

    Dan does an amazing job with my car each time I visit him. His business and staff have excellent customer service skills and they're all just very nice, professional and amazing people. Wouldn't trust my car with anyone else

Call us for service: 513-761-1444

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
Mitchell1
Interstate Batteries
  • Car Care Aware